Privacy Policy.

Who we are

Project One Motors operates a luxury and exotic car showroom in Dubai, UAE. You can contact us at info@projectonemotors.ae or +971 4 380 6075.

This policy applies to projectonemotors.ae and the public website experiences connected to it. Separate internal admin and showroom kiosk areas are used by our team to manage operations.

Information we collect

We collect information you choose to send us, such as your name, phone number, email address, message, car of interest, finance interest, selling request, or similar enquiry details.

If you visit the showroom and use our kiosk flow, we may collect your first name, phone number, selected car interest, visit source, assigned salesperson and visit status. Phone numbers collected through the kiosk are encrypted at rest.

We also collect basic technical information needed to operate and protect the website, such as security signals, request metadata and anti-spam verification results.

How we use information

• To reply to your enquiry by phone, WhatsApp, email or another channel you used to contact us.
• To arrange showroom visits, car viewings, reservations, purchase discussions, trade-in or consignment conversations.
• To manage leads and customer service inside our internal systems.
• To protect the website from spam, abuse and unauthorised access.
• To understand website performance and visitor behaviour when analytics cookies are accepted.

Analytics and cookies

We use Google Analytics only after you accept analytics cookies in the cookie banner. Analytics helps us understand visits, pages viewed and contact actions such as phone or WhatsApp clicks.

You can reject analytics cookies. If you reject them, the website should continue to work and Google Analytics will not be loaded by our site code.

Third-party services

The website may connect to service providers used for hosting, security, maps, anti-spam checks, analytics, WhatsApp, email and related business operations. These providers process information according to their own terms and privacy notices.

External links, including WhatsApp, Instagram and Google Maps, may collect information when you open them. Those services are outside our direct control.

How long we keep information

We keep enquiry, lead and transaction-related information for as long as needed to respond to you, operate the business, maintain records, resolve disputes and meet legal or accounting obligations.

Analytics information is retained according to our analytics provider settings.

Your choices

• You can choose not to submit a website form and contact us directly instead.
• You can reject analytics cookies in the cookie banner.
• You can contact us at info@projectonemotors.ae to ask about personal information you have submitted through the website.

Security

We use reasonable technical and organisational measures to protect information, including encrypted storage for sensitive showroom visitor phone data and restricted access for internal systems.

No online system is perfectly secure, so please avoid sending highly sensitive personal or financial information through public website forms.

Changes to this policy

We may update this Privacy Policy when the website, our operations or legal requirements change. The latest version will be posted on this page.